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Reviews · Verified performance

Reviewed by the ships we serve.

Not anonymous opinions — feedback from the captains, crew and operators who have actually called Jersey with CIPS. Widely respected for visible excellence.

5.0
on the CIPS Port Call Index
500+
port calls handled in recent years
1986
trusted in Jersey since

The CIPS Port Call Index

How did we do on that?

This is how they told us — after she sails, the vessel's master receives a private, secure link — 60 seconds, no account — to rate the six things that define a good agent. Every score is tied to a real booking, verified by our team, then published here. Evidence, not memory.

  1. 1 Private link after departure
  2. 2 Master rates the call
  3. 3 Verified & published
Presence & relationship4.9
Excellence4.8
Port & berth4.9
Replenish & repair5.0
Overall4.8

Sample figures — the Port Call Index is being rolled out across CIPS calls.

✓ Verified Master General cargo vessel · Jersey · Jul 2026

"Excellent information before arrival and someone available whenever required. The call ran exactly to plan."

CIPS response
Thank you — we were pleased to assist the vessel and crew.
✓ Verified Master Passenger / cruise vessel · Jersey · Jun 2026

"Very responsive when our programme changed at short notice. Ground handling and clearances were seamless."

✓ Verified Operator Offshore support vessel · Jersey · Jun 2026

"PDA was accurate and the FDA arrived promptly with full supporting documentation. Will appoint again."

CIPS response
Appreciated — transparent accounting is something we hold ourselves to on every appointment.

Illustrative examples of the verified port-call format.

See all verified reviews →

The agency that delivers more

Planning a call to the Channel Islands?

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